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W
wwiggins194
April 15, 2025
Question

Was an email verification code would not accept it?

  • April 15, 2025
  • 2 replies
  • 0 views
Was asked to verify my email would not accept the code that they sent

2 replies

M
mesquitebean
Employee
April 15, 2025

In regard to the 6-digit email verification code during the filing process:

When you go to get the code from  your email, you have to leave the screen open that asks for the code.  If you close the interface, the code will be seen as expired or not valid.   You have to use a different browser tab, or a different window, or a different browser, or your phone to check your email and get the code.  

B
btho
April 15, 2025

If you're copying and pasting, it may include a space before or after. Make sure you are only pasting the numbers or removing the spaces after pasting.

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