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Employee
March 4, 2022
Solved

We bought Turbo Tax Deluxe from Sam's Club, where do we go to get the software?

  • March 4, 2022
  • 1 reply
  • 0 views

Let me start by saying the website is such a mess and so difficult to navigate.  wow..

 

Anyhow

 

We bought TurboTax Deluxe from Sam's Club and I need to get the software.  There is no activation code, nothing.  it is on our receipt and I have the piece of merchandise you take to pay for it but nothing there tells you how to get the software. 

 

What do I need to do?  This is crazy...  We don't want to have to pay for a second copy.  Please help

    Best answer by ChondelLO

    For one-on-one assistance with this experience, please visit the link below to receive help from Customer Support.

     

    How do I contact TurboTax?

    1 reply

    Employee
    March 4, 2022

    Please visit this Help Article for information on how to locate your license code. For information on how to install your TurboTax product please visit the link below.

     

    How to install TurboTax CD/Download software with license code

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    Employee
    March 4, 2022

    Ya we never got a code when we purchased it.  So that article is not going to help...

     

    thank you

    ChondelLOAnswer
    Employee
    March 4, 2022

    For one-on-one assistance with this experience, please visit the link below to receive help from Customer Support.

     

    How do I contact TurboTax?

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"