Solved
We received the CD but our new computer doesn't have a slot. How can we switch to the online version without paying for the download? Thanks!
No text available
You can request a download be pushed to your download account form TurboTax support since you purchased the CD.
Or you can request a refund for the software purchase using this website if you purchased the CD through TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Support will re-open on Tuesday, January 2, 2018 at 5am Pacific time.
Use this website to contact support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
©1997-2022 Intuit, Inc. All rights reserved.
Intuit,
QuickBooks, QB, TurboTax, ProConnect, and Mint are registered
trademarks
of Intuit Inc. Terms and conditions, features, support, pricing,
and service options
subject to change without notice.
Security
Certification of the TurboTax Online application has been
performed by
C-Level Security.
By accessing and using this page you
agree to the
Terms of Use.
Accessibility
