Question

What do I do now that a correct electronic signature pin has caused my federal and state tax returns to be rejected because TurboTax says the number is correct?

Forum|Forum|3 years ago
March 18, 2023
1 reply
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TurboTax says the number is incorrect.

TurboTax Online

Critter-3

Ok ... the feds reject returns not TT ... and if the fed was rejected the state was also not sent.

So what is the exact error message and/or rejection code ?

C

celticjohn36Author

I figured out the answer myself. I went on the IRS website and received a 2023 identity pin. It was easy because I applied for one in 2022. After I put the pin into TurboTax, I had no trouble with my pins for
TurboTax. My husband did not need the IRS pin.

Critter-3

@celticjohn36

Going forward you will get a new IP PIN automatically each and every January in the mail from the IRS and it must be entered on every return being filed during that tax year. If you do not get one in the mail make sure you get the number online as you did this year.