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April 12, 2025
Question

what do I do to see the downgrade option. I'm 17 and trying to use the free but it's got me listed for deluxe

  • April 12, 2025
  • 1 reply
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1 reply

Employee
April 12, 2025

If you have not registered, paid or e-filed you can clear and start over in a lower version of the software.

 

CLEAR AND START OVER

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/clear-start-turbotax-online/L37BZFuBV_US_en_US?uid=m6b26ost

 

 

https://turbotax.intuit.com/personal-taxes/online/free-edition.jsp

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**