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6
6529katamaran
June 1, 2019
Question

What does an agent there see when I'm typing in personal sensitive data when I'm on the phone with him/her and he/she can see my screen?

  • June 1, 2019
  • 1 reply
  • 0 views
Like when I'm typing in DL numbers, credit card info, bank numbers, IP PIN, and answers to IRS security questions?

1 reply

B
BrandiS
June 1, 2019

Turbotax agents can not see any of your personal information when using screen share. That Includes:

  1. Driver license numbers
  2. Credit Card information
  3. IP PIN
  4. Social Security numbers
  5. EIN numbers
  6. Security questions
  7. Bank Information
  8. State Identification
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