What does the download screen "Do you want to allow this app to make changes to your device?" mean?

Forum|Forum|6 years ago
June 5, 2019
2 replies
0 views

When I open the download, the first screen I see asks "do you want to allow this app to make changes to your device?" The "no" box is highlighted. When I click "no", I get an error message and cannot open the download. What is happening?

TurboTax Deluxe Windows

Best answer by AnthonyC

It is a part of Microsofts User Account Control. Basically, it is a security warning that is designed to alert you whenever a software program is trying to make administrator-level changes to your computer. TurboTax needs to have administrator rights in order to install and run on your computer, so when you click "No" the download won't open because the software will not work without these settings. Of course, it is you decision to allow the installation, but the warning is designed more to alert you for unknown programs that are attempting such changes, not ones you are intentionally downloading.

AnthonyCAnswer

Employee

brool111

I've had the same problem! but i said yes and it changed my computer screen a lot. i uninstalled the app off of my computer but it still wont go back to normal. What should i do

Erroleddy1

I downloaded the deluxe version of TurboTax (Federal & State) on my computer a couple of weeks ago. The TurboTax app 2024 show on my computer screen. When I try to access it now, the screen reads, let’s install the latest updates,” and when I click on “update” the screen reads “do you want this app to make changes to your device?” When I click on “no,” nothing happens.

Please advise. (I’ve used turbo tax over the past several years and never had this problem)