Question

What does the rejection code IL1040-8100-1 mean? I checked my state return and it was all correct.

Forum|Forum|5 years ago
February 15, 2021
8 replies
0 views

My state return came back rejected with that code. But what it mentioned on the code, was all correct on my return so I do not understand why it was rejected. My fiance also got the same code as well.

TurboTax Deluxe Online

K

kmulkey

I have the same issue and the support person yesterday was unable to offer any suggestions except to efile again, which I did, and got the same rejection...HELP!

T

TerukoL

Employee

I just want to clarify that this is the correct rejection code that you received? I have checked our database, but I have not been able to locate that particular rejection code. Please follow the directions below on how to fix a rejected return.

However, if this does not resolve your issue, please note the exact message and where you are encountering that message in the program. We will work with you towards a resolution to file your return accurately. Please click the link to contact TurboTax customer support.

An e-file rejection just means that some things on your return don't match the IRS database.

If you received an ACTION NEEDED! email from turbotax@intuit.com, it'll give you a brief explanation of your reject and how to update it. You can also do this:

Sign in to your TurboTax account and select Fix my return to see your reject code and explanation.
Follow any “fix it” instructions to update the info causing the reject.
Select File in the left-hand menu to refile your return, either e-file or file by mail.

Please click How do I fix a rejected return? to learn more.

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T

TDiamond

This is not helping, any other updates? if I pay for upgraded service would they be able to solve it for past to current returns?

M

Mulani22

I’m having the same problem HELP!!!!

K

KatrinaLO

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

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J

Julie T1

I am having the same problem too and I have refiled twice. When I try to call your number, I have been hung up on twice - please help!!

V

vmjamerican

Description of error:

The Primary Taxpayer Prior Year AGI did not match the Prior Year AGI on the Illinois Department of Revenue production file.At least one of the following Primary Taxpayer signature fields must be present and match the department production file: Primary IL-Pin, Primary Prior Year AGI, or Primary IL Shared Secrets Drivers License/State ID Number.

What needs to be done:

To fix this error, please follow these steps carefully. - Make sure you have entered the previous year's IL AGI correctly. - Verify that you have entered your nine digit zip code correctly. - Verify Your IL PIN at https://www.revenue.state( search for PINInquiry). Make sure to enter all 8 digits (This is not your 5 digit federal PIN). - Verify your IL drivers license or state ID number is entered correctly. - If it is your first year filing with IL, you will have to enter your IL Drivers License or state ID information. Enter each field exactly as it is on your IL Drivers License or state ID (First Name, Middle Name, Last Name, Suffix (leave blank if necessary), and weight. - You may not use an out-of-state or expired drivers license. - You may need to print and mail your return if the reject continues after re-transmitting.

M

MichelleLO

Do you have a specific question we can assist you with regarding the error you're receiving?

@vmjamerican

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C

caresw

It’s all taken care of. Thank you.

D

debselz55

I am having the same problem. It will not take the expiration date of my state ID and then rejects the return

DawnC

Employee

Is there an option to say you don't have an expiration date? You can try contacting IL state directly regarding this rejection. Please see the IL link below for information. You may need to paper file your return if you keep getting this rejection code.

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C

clareangelakelly

I am trying to help my 95 yr. old mother with her taxes. She has an Illinois State ID card and the number is 99-99-99. And the TurboTax form will not take that number. So her State taxes keep getting rejected. Please advise.

Thank you.

C

clareangelakelly

Continuing from question above. I meant to say the expiration date on her IL St. Id is 99-99-99. In the past years there has been an electronic work-around. But I've forgotten what it is. Can someone here please advise?

Thank you.

C

cm9853932

I don’t understand what is wrong with my Illinois state tax on 1040-8100-1

H

HeatherPLO

@cm9853932

Please check your prior year's AGI or your driver's license expiration date and try again. If this does not resolve the issue, please reach back out here.

How do I find last year's AGI?

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R

Retroguard

Here's what I did after my return was rejected; even though all my info was correct.

After I went back through the third time to "fix" my return, when asked I ticked the option saying something like "I've never filed in Illinois before but I do have my Illinois DL/ID."

I entered the DL/ID info (all caps) including weight number listed on my ID card, and submitted my return again. My return was accepted in a couple hours. No idea why, but this worked (even though I've e-filed for 2yrs with Turbotax). Meh.

Anyway, I hope this helps someone else 😉

H

hiie8383

1. Make sure you look at your prior year IL-1040 (not Federal 1040), line 11 and take note of that number.

2. Make sure your prior year IL-1040 was e-filed or if it was printed, make sure it was mailed in that tax year for IRS to process it.

If either statement in line 2 above is true, then you will use the IL-1040, line 11 number as your IL AGI.

If either statement in line 2 above is false and there is a chance IL never received and processed that year's return, then zero will be your AGI for the prior year.

To enter the IL AGI in your online TurboTax screen, go to the FILE section of your return which is the last section of the process. Just as there is a place to enter your Federal AGI, there will be a place to enter the IL AGI.