Question

What does this mean? In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

Forum|Forum|5 years ago
June 30, 2020
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The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

TurboTax Premier Online

Carl11_2

Employee

This indicates that the phone number you entered in your TurboTax account online profile is not a valid 10-digit U.S. number. you need to change it to a valid 10-digit U.S. number. You may be asked to "verify" it. But it's not necessary to validate to e-file.

See the FAQ at https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/01/25927