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Best answer by PhyllisG

Turbo Tax does not have a customer service email address.

You can call 1-800-624-9066 for additional assistance.

2 replies

PhyllisGAnswer
June 4, 2019

Turbo Tax does not have a customer service email address.

You can call 1-800-624-9066 for additional assistance.

February 10, 2024

I file my taxes, paid $138.00 and my taxes was not completed,  I ask for my money back , they said even though  they didn't  complete  my taxes, they couldn't  give me my money back, this is not right,  I'm not satisfied  at all.

Why can't I get back my refund,  also I try emailing  couldn't  get through.  Because  you don't have a email. What is going  on. 

I need my money. I will tell everyone  I come across  , how I was treated,  this is America, you earn money,  not take from  the poor

 

Employee
February 11, 2024

@fatteof2  There is not a way to email TurboTax.   There are other ways to contact TT, but email is not one of them.

 

What do you mean by "my taxes was not completed?"   What went wrong?  Was your e-file rejected?   If it was rejected, you can fix it and re-file it or file it by mail.   If it was rejected---tell us the rejection code or rejection message that was emailed to you ----we cannot see the email that was sent to you.

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
April 23, 2024

I have been trying for a week to get a refund. please refund premium

CatinaT1
April 23, 2024
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