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June 4, 2019
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What happens if you download Turbotax, but find out your OS can't be updated?

  • June 4, 2019
  • 1 reply
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Best answer by DoninGA

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

Use this TurboTax website to check your orders and payments - https://shop.turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

You can still use the TurboTax online editions - https://turbotax.intuit.com/personal-taxes/online/

1 reply

DoninGA
DoninGAAnswer
Employee
June 4, 2019

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

Use this TurboTax website to check your orders and payments - https://shop.turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

You can still use the TurboTax online editions - https://turbotax.intuit.com/personal-taxes/online/