Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
F
firstbaptistdall
June 7, 2019
Solved

What is the IRS phone number?

  • June 7, 2019
  • 3 replies
  • 0 views
No text available
      Best answer by DoninGA

      Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

      When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

      So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

      Then press 1 for "form, tax history, or payment".   

      Then press 3 "for all other questions."

      Then press 2 "for all other questions."  

      - When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

      - After it asks twice, you will get another menu.

      Then press 2 for personal or individual tax questions.

      It should then transfer you to an agent.

      3 replies

      DoninGA
      DoninGAAnswer
      Employee
      June 7, 2019

      Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

      When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

      So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

      Then press 1 for "form, tax history, or payment".   

      Then press 3 "for all other questions."

      Then press 2 "for all other questions."  

      - When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

      - After it asks twice, you will get another menu.

      Then press 2 for personal or individual tax questions.

      It should then transfer you to an agent.

        C
        cindy_leleux
        June 7, 2019
        It's now press "3" for the 2nd one!
        D
        Dwigham
        May 17, 2021

        [phone number removed]

        J
        jmaswl92
        June 7, 2021

        trying to reach IRS regarding long overdue refund???

        VolvoGirl
        VolvoGirl
        Employee
        June 7, 2021

        Phone number is listed above.

         

        Turbo Tax only gives you an estimated date. The IRS usually pays most refunds within 21 days. But these are not normal times. This year is taking the IRS longer to send the refunds. There are millions more people filing returns to get the Stimulus payment.

        See this news article on Refunds being delayed
        https://www.msn.com/en-us/money/personalfinance/where-is-my-damn-irs-tax-refund-new-answers-emerge-as-delays-frustrate-millions/ar-BB1g54Ks?ocid=BingNewsSearch

        Only the IRS can tell you. If your return was Accepted then check IRS Where's my refund
        https://www.irs.gov/refunds/

        When will you get your refund?
        https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

        IRS - Questions about Refunds
        https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

        TurboTax Sign In Widget
        TurboTax flag icon

        Unlock tailored help options in your account

        Create an account
        TurboTax Expert Assist
        TurboTax Expert

        Get answers to all your tax questions

        Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

        Terms & ConditionsAccessibility statement
        Intuit
        TurboTax Credit Karma QuickBooks MailChimp

        ©1997-2022 Intuit, Inc. All rights reserved.
        Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
        of Intuit Inc. Terms and conditions, features, support, pricing, and service options
        subject to change without notice.

        Security Certification of the TurboTax Online application has been performed by
        C-Level Security.

        By accessing and using this page you agree to the Terms of Use.

        Accessibility

        TRUSTe nResult Certified e-File C-Level Security Certification