The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. But if you still require assistance, you can contact us at (800) 446-8848 5am to 9pm Pacific.

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A

Anonymous

I need to clear all information given and st

A

Anonymous

Please give me information on how to clear my information and start over

VictoriaD75

You do have the option Clear and Start Over your return. To choose this option:

Click Tax Tools
Click Clear & Start Over
Confirm

While this will require you to redo the return in its entirety, it will also delete any and all forms associated with the return.

Clear & Start Over

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D

Ditus2020_

I need some questions answer about my taxes from turbo taxes I did it on line with the free app

VolvoGirl

Employee

Start a new post and ask your questions in the forum. The Free Edition does not have phone support.

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Yoshi20

I need to speak to a live person

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DeeDee9566

Good morning,

When I submitted my taxes information in TurboTax I never received a confirmation email or text. Therefore, I went on the IRS website to check the status and it said, I did not file. I went back into the TurboTax and it said, I did not complete my taxes. So I hit submit again and it was completed. I received an email and text message that my federal and state were rejected because a taxes were already filed for using my SSN. In the message from TurboTax the IRS had already approved the first submission. How do I get this corrected to have my taxes submitted and cancel the second submission? I have tried calling the IRS to explain this to them but they are not working due to the Covid-19.

Please advice me on how to correct this error?

Thank you,

Deanna Johnson

PS I also replied to the email you all sent to me last night.

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user446172520

I will pay to get my stimulus check I can't seem to get my info to the IRS please help I'll pay for it i need full service

U

user446172520

[phone number removed] this is my phone number please help me. get my stimulus check I have not made any income for 2018 or 19 I just stating to go back to work

DoninGA

Employee

@user446172520 wrote:

[phone number removed] this is my phone number please help me. get my stimulus check I have not made any income for 2018 or 19 I just stating to go back to work

IRS website for non-filer stimulus payments - https://www.irs.gov/coronavirus/non-filers-enter-payment-info-here

Use this IRS website for stimulus payment status or to update your bank account - https://www.irs.gov/coronavirus/get-my-payment