Question

WHAT PROGRAM IS NEEDED TO OPEN UP THE FORMS THAT WERE DOWNLOADED TO PC? File name: taxReturn.tax2019, File format: TAX2019 File

Forum|Forum|6 years ago
March 7, 2020
1 reply
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Cannot view, print or download my forms - receive error message: {"sessionEvt":{"evt":"redirect","data":{"component":"TaxSessionServiceError","clearCookies":true,"url":"/turbotax/wtt_err.htm?Error=122"}}}

TurboTax Deluxe Online

SteamTrain

Employee

You need the full software installed on your computer to read the .tax2019 datafile

If you just want to see the forms, go back to your Online account and download the PDF file instead. (Don't download using the EDGE browser though ). The PDF file can be read by any PDF file reader.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

R

richardseltzer1

Employee

I have a similar problem but your solution will not work for me.

Shortly after I finished my 2019 taxes my computer crashed. I lost the Turbotax 2019 Home and Office software that had been installed on that computer. I also lost the pdf backup file. But by some miracle I still have the .tax2019 file. How can I read that file or convert it to pdf?

Please help and please reply to my email [email address removed]

Thank you.

Richard

SteamTrain

Employee

@richardseltzer1

Re-install H&B on a new computer (or on the fully-restored crashed computer), start a dummy-file in TTX to make sure you download and install the state that was used in the original tax file, and then you will be able to open and read the .tax2019 datafile there.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*