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norm3007
March 13, 2021
Question

What's the best way to complain about the poor quality and complete lack of tax law knowledge of the people who are supposed to provide support?

  • March 13, 2021
  • 1 reply
  • 0 views
I got FAR better help from the IRS to fix a problem then from the turbo tax assistant who said I owed a $122,000 penalty I in fact did not because they did not understand basic tax law.

1 reply

fanfare
fanfare
Employee
March 13, 2021

i think the best way is to vote with your feet and use a different tax software provider.

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