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March 4, 2025
Question

When approving the return conversion, the value that appears as 369 dollars appears as a state refund of 0 dollars after confirmation. What is the reason for this?

  • March 4, 2025
  • 1 reply
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    1 reply

    JohnB5677
    March 4, 2025

    Please clarify your question.

     

    • What do you mean by a return conversion?
    • Are you trying to Amend the return?
    • What confirmation did you get?
    • Did the Federal tax go to -0- also?

    Please contact us again to provide some additional details. 

     

     

     

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    March 4, 2025

    There is no problem with my federal tax, but it says ready to mail. Will I receive the money in my bank account or by mail? My state tax was $369. In fact, in the last document I downloaded, $369 appears as a return. But after confirming, the tax home page shows $0 for the State. While doing this, I chose normal e-mail because it did not allow me to receive the documents by e-mail. I would like to change that too.

    March 5, 2025

    Can you clarify if you are trying to switch your return form mail in to e-file?

     

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