When attempting to file state taxes the window just loads to a blank screen. Tried multiple browsers and devices. Anyone else experiencing this?

Forum|Forum|3 years ago
January 21, 2023
1 reply
0 views

No text available

TurboTax Deluxe Online

SteamTrain

Employee

Some are...but usually it is for a situation where:

1) They e-filed Federal separately first, and haven't had their Fed tax return "Accepted" yet. They have to wait for that before they can e-file the state when done separately.

2) The state involved isn't accepting e-filed state tax returns until later...a number of states require waiting until later in January....and some state e-file "software" forms aren't ready until after 26 January.

________________

or...Call Customer Support

What is the TurboTax phone number? (intuit.com)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Bigj921 Author

Employee

Fed was accepted and still just goes to a blank white screen, won’t load or do anything.

SteamTrain

Employee

@Bigj921 , might depend on the state. Some states aren't allowed to be e-filed yet...and at least one, I think e-filing was stopped to correct a couple problems (Indiana)

Check back to try again on the 27th, but I seem to recall one state wasn't starting e-file until 2 or 3 Feb (don't recall which)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*