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February 22, 2024
Question

When can I start my 2023 Turbotax on line?

  • February 22, 2024
  • 2 replies
  • 0 views
I have automatic renewal, but have received no information.  I don't want to pay twice for the same software.

2 replies

CatinaT1
February 22, 2024

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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VolvoGirl
Employee
February 22, 2024

Did you get charged in November for the auto renew?  You need to download the program.   To access your download, sign in to your TurboTax Advantage account and look for My Downloads.
https://turbotax.intuit.com/personal-taxes/cd-download/advantage

 

How to download from your Turbo Tax account
https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/00/26075

 

Install and Activate the Desktop program
https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-download-software-license-code/L1wFOSXur_US_en_US?uid=lnz7f146