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January 15, 2024
Question

When I click "Confirm Payment" in the file section, the website does not do anything and I cannot move forward.

  • January 15, 2024
  • 1 reply
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1 reply

Employee
January 15, 2024

Maybe you are waiting for some forms.  Click Review to see if you are missing some forms needed in order to e-file.

 

Many federal and state forms are not yet available.  Check here for form availability. The dates are subject to change.

 

Tax form availability tool,

 

No hurry to e-file since the IRS will not begin to accept/reject 2023 e-files until January 29.   And….a state return cannot be accepted until after the IRS accepts your federal return.

 

Another thing to check—make sure the address on your tax return and the address on your method of payment match each other.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
January 15, 2024

Maybe you are right? It says in the review screen that "Your federal & state returns are almost ready to file." It further explains that they are working on updates due to law changes and will email me when they are ready. Thanks for the help here, I'll wait for an email from TurboTax!