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February 22, 2022
Question

When I get to the end to start to file- it says I have missing info and to return to My Personal Info- but there’s NO place to put an email address? I’ve checked. Help!!

  • February 22, 2022
  • 1 reply
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1 reply

Kat11_2
Employee
February 23, 2022

Try checking your TurboTax account information to make sure it is all correct.  Use the instructions included in the TurboTax FAQ I'm linking below.

 

How do I update my TurboTax account information? 

 

ADDED after original answer:  Also, see this information as several users have reported the same issue as you have.

 

Why am I being asked for my email before I can checkout? 

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***