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April 16, 2023
Question

When i get to the review/file section I put in my information and get an error saying "We're having trouble processing your billing info" I redid my taxes 2x now.

  • April 16, 2023
  • 1 reply
  • 0 views
I am filing for zero dollars yet I still get this message. I  have redone under new user names and it continues to happen.

1 reply

April 17, 2023

If we detect that your tax situation requires expanded coverage, we'll prompt you to upgrade to a version that supports the forms you need so we can maximize your tax deductions and ensure you file an accurate return.  For more details on this, please see the Help Article here.

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