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February 21, 2020
Question

When I go to the turbotax app it's still showing that my refund is rejected. Even though I fixed the issues and received an email saying that they have been accepted. Why? Thanks

  • February 21, 2020
  • 1 reply
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1 reply

ReginaM
February 21, 2020

I am sorry you are having problems re-filing your return.  If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed. In these cases, go ahead and file a paper return.

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