Question

When I’m trying to E-File, it tells cuts me off saying “You can’t get the TurboTax card” and I changed it get a check but it’s saying the same thing. What do I do?

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Employee

Could you clarify if you are trying to choose how to receive your federal refund?

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I’m clicking that I want a check.

Please try clearing your cache and cookies. Then reboot and log back in. If needed try a different browser or computer.

To get back to that section, once your logged back into your account, follow the instructions in the TurboTax FAQ below:

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