Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
A
Anonymous
February 3, 2021
Question

When I request that my data be deleted within intuit it asks me for a my password but then it says invalid_password when in fact i'm using the correct one.

  • February 3, 2021
  • 1 reply
  • 0 views
No text available

1 reply

Cass0317
Cass0317
February 3, 2021

You can reset your password if it is not accepting your current password for some reason. Please see the TurboTax FAQ below for instructions:

 

Forgot your TurboTax Online User ID or password?

A
Anonymous
February 3, 2021

I have multiple times but it keeps saying invalid_password. Idk what's going on but this really seems like Intuit wants to keep all of my data.

M
MichelleLO
February 3, 2021

@3086114 

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Please visit the Contact Us page and select your product to get you to the right person.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
TurboTax Sign In Widget
TurboTax flag icon

Unlock tailored help options in your account

Create an account
TurboTax Expert Assist
TurboTax Expert

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Terms & ConditionsAccessibility statement
Intuit
TurboTax Credit Karma QuickBooks MailChimp

©1997-2022 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
of Intuit Inc. Terms and conditions, features, support, pricing, and service options
subject to change without notice.

Security Certification of the TurboTax Online application has been performed by
C-Level Security.

By accessing and using this page you agree to the Terms of Use.

Accessibility

TRUSTe nResult Certified e-File C-Level Security Certification