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Best answer by CarissaM

When using the online edition, you can only file one person's tax return per account. If you file any additional tax returns on the same account, it will override the other information. This makes the old information unable to be retrieved. 

https://ttlc.intuit.com/replies/3288574

3 replies

June 1, 2019
Did you file an additional persons return using the same account?
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June 1, 2019
I did.  At this time, I cannot find my account that I've been using for over 10 years.
CarissaMAnswer
June 1, 2019

When using the online edition, you can only file one person's tax return per account. If you file any additional tax returns on the same account, it will override the other information. This makes the old information unable to be retrieved. 

https://ttlc.intuit.com/replies/3288574

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"