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January 30, 2021

I would suggest logging out of your TurboTax account, clear cachedelete cookies, then try logging back into your account and clicking on "Pick up where you left off," again. You can also try a different web browser. If none of that works for you, you can use the link provided below to reach out to TurboTax customer service for assistance:

 

TurboTax customer service

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