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June 1, 2019
Question

When I tried to pay state taxes, my payment was declined. I don't think they were ever paid. How can I check this, and pay if need be? It says both returns were accepted.

  • June 1, 2019
  • 1 reply
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1 reply

Employee
June 1, 2019

You can check your bank account or your credit card to see if the payment was posted. You can call your state department of revenue to see if you have a balance due. To find your state department of revenue website, see How do I contact my state Department of Revenue?

To check the IRS or state payment date selected in TurboTax:

1.     Sign In to TurboTax

2.     Select "Taxes"

3.     Click "My Tax Timeline"

4.     Choose "Some things You can Do"

5.     Select "Download all forms and worksheets"

6.     Review Part V of the Federal Information Worksheet for payment and banking information.

7.     Review State Information Worksheet for payment and banking information.

** If the check boxes are checked "NO" and your banking information is not displayed on the Information Worksheet, then the direct debit was not successful. 

To setup payments for federal and state taxes, use the links in this message.

If you have not set-up your payment through TurboTax , visit  www.irs.gov/Payments  and choose from the payment options available.