Skip to main content
April 5, 2025
Question

When I try to activate my Amazon-purchased TurboTax, I get the following error: "This license code is already linked to another account. Try another account." Why?

  • April 5, 2025
  • 1 reply
  • 0 views
I don't think I have another account. What can I try that will get me past this obstacle?

1 reply

DoninGA
Employee
April 5, 2025

You will have to contact TurboTax support for assistance with this problem. 


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm