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Z
zxr4988
February 5, 2020
Question

When I try to download last years tax refund form it downloads a bunch of random symbols and not the actual form. Why?

  • February 5, 2020
  • 1 reply
  • 0 views
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1 reply

SteamTrain
SteamTrain
Employee
February 7, 2020

IF...if the extension on the file is ".txt"    (and not ."tax2019")

 

Then Yes.....that's an EDGE browser issue.


For some reason, EDGE downloads "some" PDF files with a ".txt" extension.


IT really is a PDF file, so just change the .txt to .pdf   and it should open normally  (if you haven't mucked with the file when you did open it)

OR

Download the PDF using a different browser.

__________________

 

IF, instead,  the file you downloaded has then extension ".tax2019", then you downloaded the wrong file...that is a datafile that can only be opened by tax software.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
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