Question

When I try to e-file my 2019 return turbo tax states that a return had already been filled with my SS# but I didn't. I just got the software yesterday. Help

Forum|Forum|5 years ago
July 15, 2020
1 reply
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Very disappointed with turbo tax customer service, there is none!!

TurboTax Deluxe Online

Employee

Did you use the IRS non-filers website to register for the stimulus payment? If so, the IRS e-filed a 2019 tax return with your name and Social Security number.

Now that you are trying to e-file another 2019 tax return the IRS is rejecting your e-file since a 2019 tax return with your information has already been received by the IRS.

See this TurboTax support FAQ for how to proceed - https://ttlc.intuit.com/community/tax-topics/help/stimulus-how-to-file-your-return-after-getting-reject-r0000-902-01/01/1602609