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January 27, 2021
Question

When I try to file, it says it did not go through and then a long message, this is the end of the message, Any recommendations? 601ERRV:5, CustHdr_17 - ?:?

  • January 27, 2021
  • 1 reply
  • 0 views
The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

1 reply

January 28, 2021

The error you received means that something is wrong with the phone number you have listed on your return. For more information and a resolution see here: Error message 601ERRV:5