When I try to "File your returns" it asks for Driver's License, I enter the info and press continue and it goes back to the file your returns screen. How do I continue?

Forum|Forum|2 years ago
February 7, 2024
1 reply
0 views

Basically won't let me finish E-filing because it kicks me back to the Step1, Step 2, Step 3 Screen every time I try to continue past driver's license info.

TurboTax Deluxe Online

Best answer by mglauner

Close TurboTax, clear your Cache and Cookies, open TurboTax and return to the File section again.

Basically, your Driver's License is not required to Efile a Federal Return, but if you skip entering the info, you may need to print and mail your State Return.

mglaunerAnswer

Close TurboTax, clear your Cache and Cookies, open TurboTax and return to the File section again.

Basically, your Driver's License is not required to Efile a Federal Return, but if you skip entering the info, you may need to print and mail your State Return.