You can try the following to help with the problem you are having with the app if you are sure it is up to date: Completely shut down your phone or tablet. Restart your phone or tablet. Update Google Play/iOS if asked. Relaunch the TurboTax mobile app and try to submit again.If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.

Question

When I try to transmit my return it says it didn't go through and I need to let the app update and wait 24hrs I checked it's up to date and I've waited 48

Forum|Forum|5 years ago
January 27, 2021
1 reply
0 views

No text available

TurboTax Deluxe Online

J

JeanneLO

Employee

You can try the following to help with the problem you are having with the app if you are sure it is up to date:

Completely shut down your phone or tablet.
Restart your phone or tablet.
Update Google Play/iOS if asked.
Relaunch the TurboTax mobile app and try to submit again.

If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"