Where is IDNotify? I click the link in the notification email - it goes to a sign-in page that leads to tax prep workflow, no links to IDNotify anywhere.

Forum|Forum|2 years ago
March 12, 2024
1 reply
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When signed in, the link STILL takes me to another sign-in page. Searching, the help articles say "click the link in the notification email." Well, that doesn't work. Searching all the Intuit sites doesn't work. Signing into TurboTax just forces me into tax prep workflow. Why is this garbage service mandatory, and completely unusable?

TurboTax Online

Best answer by squarepegjer

Lol. Now I have to get on a phone call?

You literally can't provide a link (referenced by your own website) to a service you lump in with my tax prep?

Absolute clowns. Don't worry - I'm not actually that interested in whatever it flagged, because it'll just be a pitch for another paid service that doesn't work.

Get back to not solving other people's problems.

CatinaT1

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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squarepegjerAuthorAnswer

TR3VF3dd

I am running into this same problem. The link in the email says "See my scan results". I click the link and fall into the endless roundabout of starting a new tax return flow. WHAT A WASTE