Question

Where on the turbo tax site do you find your old downs so you can reinstall after you computer crashed

Forum|Forum|6 years ago
December 11, 2019
2 replies
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TurboTax Online

X

xmasbaby0

Employee

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

X

xmasbaby0

Employee

If you used desktop software downloaded/installed from a CD to your own computer, then the tax files are stored locally on your own hard drive or any backup device you used like a flash drive. They are not stored online. If you cannot recover them due to a hard drive failure, etc. you can get a free transcript from the IRS or for a fee of $50, an actual copy of the return.

https://www.irs.gov/individuals/get-transcript

Contact your state for copies of previous state returns.

https://ttlc.intuit.com/questions/1901670-how-do-i-contact-my-state-department-of-revenue

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

V

Vanessa A

Do you have an online account? If so, and you filed using TurboTax Online then you will find them on the tax home screen after you log in and go through the steps to "register" your account to Access Your Prior Year Returns

If you filed using the Desktop version, it is not stored anywhere on the TurboTax site. You would need to Get Your Transcript from the IRS directly.

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