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anjuve
April 1, 2023
Question

Whoops! We hit a snag loading your data. Please try again.

  • April 1, 2023
  • 1 reply
  • 0 views

When attempting to Pay for TurboTax, after I enter my credit card details and press "Confirm Payment", I get the notification "Whoops! We hit a snag loading your data. Please try again."

 

I have already tried clearing cookies, caches, search history, opening a new web browser (I've tried Chrome and Safari), restarting my computer, but I still keep getting this notification. I cannot proceed with filing my taxes.

 

Please help me resolve this issue. 

    1 reply

    M
    MichelleLO
    April 1, 2023

    Please reach out to TurboTax Customer Support for assistance with the issue you are experiencing.

    What is the TurboTax phone number?

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