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J
joekelliconner
April 1, 2022
Question

Why am I asked to pay $59 for Turbo Tax Deluxe when I already paid when I purchased the software at Costco?

  • April 1, 2022
  • 1 reply
  • 0 views
This is not the fee for State which I know is separate, and I plan to opt into as I can't figure out how to print out my state return (or federal that that matter).  Perhaps printing will be available after I file?

1 reply

M
MichelleLO
April 1, 2022

It appears you are contacting us through TurboTax Deluxe Online, which is a separate product from TurboTax CD/Download software. 

If you purchased TurboTax Deluxe from Costco, then you purchased downloadable software that you either install from the CD or download from TurboTax.com to your personal computer.

For more information, please see What's the difference between TurboTax Online and the TurboTax CD/Download?

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