Question

Why am I asked to pay turbotax, I clicked on file for free

Forum|Forum|3 years ago
April 2, 2023
1 reply
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TurboTax Deluxe Online

Employee

Your post shows you are using the Deluxe online editions which is not free.

The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040. If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2022 online tax return. Click on Clear & Start Over.

T

TerukoL

Employee

If you have a simple tax return, you can file with TurboTax Free Edition. A simple tax return is one that's filed using IRS Form 1040 only, without having to attach any forms or schedules. Not all taxpayers are eligible.

Please click Why am I being charged for TurboTax Free Edition? to learn more.

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