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January 13, 2025
Question

Why am I being asked to pay $49 to do my taxes? It's always been free. Nothing has changed.

  • January 13, 2025
  • 1 reply
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    1 reply

    VolvoGirl
    Employee
    January 13, 2025

    What version are you in?  How to review your fees
    https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

     

    To go back to the Free Edition you can try to clear and start over if you haven't paid or registered
    https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444


    If you started your tax return in TurboTax Free Edition (Form 1040 with limited credits; roughly 37% of taxpayers qualify), you won't need to clear and start over. You can select Switch to Free Edition instead.
    https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-priced-version-turbotax-online/L2IDaMvkt_US_en_US?uid=lzcykuwk

     

    In the Turbo Tax Free Edition, information that you can enter is limited now. Why do I have to upgrade from the Free Edition?
    https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379