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January 19, 2025
Question

Why am I being forced to use TurboTax Live?

  • January 19, 2025
  • 1 reply
  • 0 views
Does not give me any option besides TurboTax live.

    1 reply

    Employee
    January 19, 2025

    You may have ended up with the Live feature by mistake.   That upgrade includes on-demand live help from a tax expert and a final review of your return prior to filing.   There is an extra fee for that service.  If you want to remove it, see this:

     

    FAQ:  How do I remove TurboTax Live?

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-live/L3WW5jwOM_US_en_US