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gallegos2023
February 13, 2025
Question

why am i getting charged when it should be free? how do i go back to basic plan?

  • February 13, 2025
  • 1 reply
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    1 reply

    CatinaT1
    CatinaT1
    February 13, 2025

    To see your fees, click on Tax Tools on the left side of the screen. Then click on Tools. You will see My Fees in the center of the screen. 

     

    If you want to downgrade, this FAQ will tell you how: How do I downgrade to a different TurboTax Online product?

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