Question

Why am i having to file my taxes again when i already did? I do not want to get audited.

Forum|Forum|5 years ago
June 15, 2020
1 reply
0 views

I filed my taxes last week it told me the amount and when I should be getting my return but it I logged into today and it is saying that i never filed them and giving me a different amount for my tax return.

TurboTax Deluxe Online

VolvoGirl

Employee

Are you in the right account? That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

double check your efile status here

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your return.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. what does it say?