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June 1, 2019
Solved

Why am I unable to pay with credit card.

  • June 1, 2019
  • 1 reply
  • 0 views
It says you are having trouble authorizing my card. But my bank statement online shows each attempt to pay.
Best answer by mesquitebean

Hopefully, those are preauthorizations that later drop off.  But there's no way to know for sure here in a user community forum.  I left you info on how to phone TurboTax at the bottom of this post if there are any billing issues.

Is this the error you are getting?

FAQ:     Error: "We are having trouble validating your credit card, please try again"

https://ttlc.intuit.com/replies/4737602


And if you need it:

FAQ:  How do I contact TurboTax?

https://ttlc.intuit.com/replies/5566005


1 reply

Employee
June 1, 2019

Hopefully, those are preauthorizations that later drop off.  But there's no way to know for sure here in a user community forum.  I left you info on how to phone TurboTax at the bottom of this post if there are any billing issues.

Is this the error you are getting?

FAQ:     Error: "We are having trouble validating your credit card, please try again"

https://ttlc.intuit.com/replies/4737602


And if you need it:

FAQ:  How do I contact TurboTax?

https://ttlc.intuit.com/replies/5566005