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January 28, 2024
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Why am I unable to schedule my payment with my bank account for my taxes due? I am getting a make sure to choose a U.S. based financial institution for this transaction.

  • January 28, 2024
  • 2 replies
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Best answer by sirsui

I've figured it out. When on the page to authorize a direct debit there is a check box the the bottom, above the back button in the field in which you put in information. When checked you cannot press continue or do anything. You have to uncheck the box to move ahead. Should really be removed!

2 replies

JohnB5677
January 28, 2024

Please clarify your question.

 

Are you filling from overseas?

Is your bank in the US?

Do you have another bank that you can use?

 

I know this does not completely answer your question, please contact us again and provide some additional details.

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sirsuiAuthorAnswer
January 28, 2024

I've figured it out. When on the page to authorize a direct debit there is a check box the the bottom, above the back button in the field in which you put in information. When checked you cannot press continue or do anything. You have to uncheck the box to move ahead. Should really be removed!