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June 4, 2019
Solved

Why can't customers order TT online from TT? Every link tries to get the user to complete "online"...the absolute worst option for consumers.

  • June 4, 2019
  • 2 replies
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Best answer by SteamTrain

Whenever you find yourself on the page shown in Picture #1....you go up to the top of the screen and get to the CD/Download section using the "Products & Pricing" drop-down menu.

Once you get to Picture #2, you are on the correct page:

(It has been similar for the past few years...and we  SU's have been struggling to convince "them" to make the directions clearer......but I'm sure their consultants & MBAs are convinced they are presenting it clearly .....Siiiigggh..)

2 replies

SteamTrain
Employee
June 4, 2019

Whenever you find yourself on the page shown in Picture #1....you go up to the top of the screen and get to the CD/Download section using the "Products & Pricing" drop-down menu.

Once you get to Picture #2, you are on the correct page:

(It has been similar for the past few years...and we  SU's have been struggling to convince "them" to make the directions clearer......but I'm sure their consultants & MBAs are convinced they are presenting it clearly .....Siiiigggh..)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
DoninGA
Employee
June 4, 2019

Go to this TurboTax website to purchase a CD or Download of the 2017 desktop editions - https://turbotax.intuit.com/personal-taxes/cd-download/