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S
stevethemacguy
February 19, 2023
Question

Why can't I decline the consent form on the first page. Is this required to file with Turbo Tax? Why is there a decline button, but the button does not work?

  • February 19, 2023
  • 1 reply
  • 0 views
No text available

1 reply

T
TiffanyL
February 20, 2023

@stevethemacguy 

 

If the decline button is not working, can you try the steps provided below to see if that resolves your issue:

 

  • Log completely out of your TurboTax account
  • Clear cache and delete cookies
  • Then log back in and see if you are still having the same issue

You can also try a different web browser to see if that works.

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