Skip to main content
June 29, 2020
Question

Why can't I finalize my filing??? I want the free version. Explain!

  • June 29, 2020
  • 2 replies
  • 0 views
Why do I have to pay??? I went with free version.

2 replies

DoninGA
Employee
June 29, 2020

You either stared with or upgraded to the Self-Employed online edition from the Free online edition for a federal tax return - $120

State tax return when using the Deluxe edition or higher - $50

Option to pay the TurbTax account fees with the federal tax refund - service charge $40

 

Note - If you have entered a Form 1099-MISC with income shown in box 7 of the form, this would indicate to the program that you are self-employed, thereby requiring the use of the Self-Employed edition to report the income and expenses for your self-employment.

 

See this TurboTax support FAQ for checking your fees - https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

See this TurboTax support FAQ for removing fees - https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/01/26051

OR -

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.

OR -

Use the TurboTax Free File program if you are eligible - https://freefile.intuit.com/
If you are eligible you can use the TurboTax Free File Program which is free to file both a federal and state tax return. The Free File Program edition is a full featured personal tax program and on a separate website from the TurboTax online editions.

 

To qualify for free 2019 federal and state tax returns with the Free File Program, you'll need to meet at least one of these requirements:

  • A maximum 2019 adjusted gross income (AGI) of $36,000; or
  • You qualify for the Earned Income Tax Credit (EITC); or
  • You served as active duty military (including Reservists and National Guard) with a maximum 2019 AGI of $69,000 (you'll also need a military-issued W-2).
macuser_22
Employee
June 29, 2020

You are posting from the self-employed version which indicated that you need a schedule C that the free version does not support.

 

The TurboTax Free edition only supports simple tax returns that do not require any additional schedules. More complex tax returns will require Deluxe or higher depending on the forms that are needed.

You might be able to use the Free File (formally called Freedom Edition) for incomes under $36,000 and supports all states and most forms.

The Free File is part of the IRS Free File alliance and is totally separate from TurboTax website.

You can also access the Free File tax alliance programs via the IRS website.

https://apps.irs.gov/app/freeFile/


https://freefile.intuit.com/

How do I switch to TurboTax Free File?
https://ttlc.intuit.com/replies/3491786

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**