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April 13, 2020
Question

Why can’t I get a TurboTax card

  • April 13, 2020
  • 2 replies
  • 0 views

I’ve ordered 5 different cards with one coming fed ex but never received neither. I can’t even use my federal refund

    2 replies

    DavisL59Author
    April 13, 2020

    Customer service for cards is closed 

    Employee
    April 13, 2020

    This is an open internet forum. We are not able to provide any information about the Turbo Card. If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. Do not choose option 2. The recording will repeat a few times, but then you will get more options. 

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    July 23, 2020

    Why can’t I use my card 

    Employee
    July 23, 2020

    @Pedropedro21  Money goes on the card after your refund is issued.  If your refund has not yet been issued then you cannot use the card yet.

     

    Or is it some other problem?

     

    For help with your pre-paid Visa card:

    Call  (888) 285-4169

     

    There is a “Help” link in the top corner of the web site for the card:

     

    https://www.turboprepaidcard.intuit.com/

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**