Solved
Why can’t I get an answer from TurboTax?
I have not received a confirmation that my taxes were filed.
What does the status say when you log into your account? Your e-file status should be the first thing you see. We are not able to see your return from this public forum.
Or you can also click here e-file status lookup tool to check your e-file status. If you filed it successfully, you should see Pending, Accepted or Rejected.
E-FILING A RETURN:
You have to manually click on the Transmit my returns now or Transmit Returns Now button in order to e-file your return. This is not done automatically.
If you have successfully e-filed, you can begin to track your federal refund status at Where's My Refund?
And you can go here How do I track my state refund? to select your state and track your state refund.
MAILING A RETURN
If you chose to mail the returns, you'll see Ready to mail and will need to print and mail in that case. This link will give you the instructions on how to print and mail if you are using the TurboTax Online version of the software How do I print and mail my return in TurboTax Online?
If you chose the File by Mail option by mistake, you can switch to e-file using the steps below. Click on "Switch to e-file in TurboTax online versions" here How do I change from mail to e-file? and it will show you the instructions for how to do that.
If you try to switch to e-file and it doesn't allow you to, you can find some reasons listed here When a tax return can't be e-filed no matter what you do that would be the cause for not being able to e-file your return. And in this case, you need to print and mail. You'll need to allow 4 weeks before checking status of mailed return on the IRS's Where's My Refund.
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