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January 23, 2020
Question

Why can’t i restart my refund so i’m not purchasing deluxe

  • January 23, 2020
  • 1 reply
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1 reply

Employee
January 23, 2020

You can downgrade the TurboTax version you are using by using our clear and start over feature in TurboTax Online as long has you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, please see this TurboTax FAQ for more information:

https://ttlc.intuit.com/community/downgrading/help/can-i-downgrade-to-a-lower-priced-version-of-turbotax-online/00/25591

 

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